How nOps purges data
The data purge policy describes how we purge data after you delete an account and how we remove data.
Delete account from nOps
A client admin will be able to delete AWS account on nOps settings page.
When the admin clicks on delete account in nOps, the account will be scheduled for deletion within 30 days.
When the account deletion queue task is executed:
Deletes all data fetched from AWS API.
Deletes all cost data ingested to nOps.
Keeps user login (email address and password which is used to login to nOps system)
Marketplace subscription:
Delete AWS account in nOps wouldn't change the status of Marketplace Subscription.
Customer should go to AWS console in order to unsubscribe nOps https://console.aws.amazon.com/marketplace/home
Delete client from nOps partner portal
A partner admin can delete their client in the nOps partner portal client settings page.
When the admin clicks on delete client in nOps, the client will be scheduled for deletion within 30 days.
When the client deletion queue task is executed, it would:
Deletes all data fetched from AWS API.
Deletes all cost data ingested to nOps.
Deletes client from the list of clients.
Keeps the invoice generated for that client.
Delete all Personally Identifiable Information associated with the client, including e-mail addresses, user names, and any other PII.:
For more information on our Privacy Policy please visit here: nOps Privacy Policy